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You will be required to enter a valid phone number while placing an order with [email protected] By registering your phone number with [email protected]
Unless otherwise specified, the products displayed on comfortzonemysore.com are solely for use in India. Those who wish to access this site from other location/country other than India, do so on their own initiative and comfortzonemysore.com is not responsible for supply of goods/refund for the goods ordered from other locations/countries other than India, or compliance with local laws, if and to the extent local law is applicable.
Comfort Zone India reserves the right to cancel any order without any explanation for doing so, under situations where Comfort zone is not able to meet the requirement of the order placed or the order so placed/ canceled does not comply with the Comfort Zone Retail policy, or for any other reason.
If you made a mistake when placing an order, you can contact Customer Support to cancel the order without any charges, provided it has not already left our warehouse (typically 2-3 hours).Charges are applicable if consignment left the warehouse. Purchases made from a sale catalog are not eligible for cancellation or exchange.
Inspect your order do not accept an order if a box is physically damaged. Contact Customer Support and inform them of the damage immediately.
The following exceptions will require extended shipment and/or delivery times:
On event, we may experience an unexpected delay in the shipment of your order. In such a case, you will be notified via email by Comfort Zone team. When delayed shipments become ready to ship, we will email you unless you contact us and choose to cancel any portion of your order that has not been shipped.
If your order doesn’t arrive within the particular delivery time frame please let us know. Tracking information is provided via email for most of the orders. On event, orders may become lost in transportation, delivered to the wrong address, or consigned to a person other than you. This may include a family member, neighbor, co-worker, or property manager. Packages may also be left at your front door, garage, or in a location hidden from plain view. If for some reason, your delivery has not been received within the specified time frame and cannot be located with the tracking information provided, please contact us.
In the case of COD orders, our courier will make one to three attempts to deliver the order after which it will be returned to our warehouse. Comfort Zone reserves the right to not accept COD orders from any person including persons who have not previously received products and issued payments.
Check the packing and DO NOT take delivery of a product that has been damaged. If any basis you are unable to reject accept the product from the courier, inform Customer service within 24 hours and we will ship out a replacement.
Please contact on [email protected] to find more information about receiving a replacement or returning your item for a refund.
Where are your stores located?
We have Currently 9 stores in Bangalore; Find a complete list of our locations using our store locator.
Can I get a free Home Delivery?
All the purchases at Comfortzone will be eligible for free delivery.
How quickly do you deliver?
Depends on the delivery location ( 4-10 days).
If I purchase from Bangalore can it be delivered to other states in India?
Yes, [email protected] will deliver the products PAN INDIA.
Do I have to pay Sales tax on my order?
No, all the prices include sales tax
How can I check if you deliver to my area?
Please check the serviceability by entering the Pin code on the pin code check area on the product page.
Will the home delivery and Installation happen or take place on the same day?
Installation can take 24-72 hrs based on the delivered location.
What payment methods you will accept?
You can use any one of the following payment methods: Credit card Credit card EMI of leading banks Debit card Net Banking
Can the furniture be customized?
We regret to inform you that, we do not have a customization option
Which type of wood is used in sofa frames?
We are using several kinds of wood like beech wood, Silver wood, Pinewood and Plywood for sofas
Will the color and look remain same as in web page?
All the pictures in the websites are taken using high-resolution cameras, so based on your home interior and lights color may change
For any other questions?
Please email [email protected] or contact us on 9071623456 for assistance.